About us

As our world becomes increasingly digital, we believe we have the perfect opportunity for an evolution in healthcare, allowing patients to access the care they need from the technology that’s already at our fingertips. At iHakeem, we are transforming the healthcare experience—offering a full suite of care powered by technology breaking down barriers that limit people from getting quality healthcare, empowering them to live happier lives.

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iHakeem was founded on a simple, yet revolutionary idea: that everyone should have access to the best healthcare, anywhere in the world on their terms at any time. Today, we're delivering our mission by providing whole-person virtual care that includes primary care, mental health, chronic condition management and more.

Telemedicine will change the concept of treatment by making it easier and more affordable for both patients and healthcare providers to connect from anywhere, including rural and underserved areas, sparing the hassle of transportation and the wasted waiting time hence improving patients’ compliance

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iHakeem is built around you and your family. Here, your needs, time and loved ones come first

The Promise

We promise our community to provide them with an online platform that will perform as a virtual hospital accompanying them throughout the healthcare journey and enhance medical staff real time engagement with patients, improving the quality of life for individuals, families and communities.

How iHakeem works

With iHakeem you can get the healthcare you need from wherever you are.
Skip the trip and start your virtual visit now

Testimonials

“I came home after work and met my little daughter Aisha, where I noticed that she was uncomfortable and having some sort of rash while itching her hand. I skipped all the traffic and waiting time and booked a video call appointment with her physician Dr. Rashed who examined her hand and sent the prescription to our local pharmacy, and we got the medication delivered to our door step. Thanks to telemedicine I was able to get help simply being at home with no more driving and wasted waiting time.”

Dana S. T.

“I can’t believe how easy it was to meet with my doctor. I love the simplicity and the option of having my follow up at home with the ability to receive my medication refills without any hassle. “As transportation at this age is being more difficult for me specially after my stroke, my movement is becoming just harder. I believe that telemedicine made it much easier for me at this age to take care of myself”

Mishary A. A.

“It was early morning of a very important day at work when I started feeling nauseated. Therefore, I used my telemedicine app and talked with Dr Hessah who told me this is normal at this stage of pregnancy. She sent the prescription to the pharmacy and I got my medication delivered to the office without leaving it. I had an amazing experience with telemedicine being a secure and time saving way to get the health care people need anytime anywhere.

Rawan R. F.

FAQs

Telehealth is the use of telecommunications technology to provide real-time health care services to patients at a distance Telehealth is the utilization of electronic information and telecommunications technology to support long distance clinical health care.

Telehealth can be delivered using video-conferencing, audio communication, and/or text-messaging using mobile phones, tablets, and desktop computers.

Healthcare professionals can use telehealth to meet with patients or to consult with other care providers

You can use iHakeem for over 70% of your health concerns! You can access a certified doctor by a secure video call anytime, anywhere, 24/7/365. Read health tips recommended by specialist doctors from top medical websites. Order medications or lab tests to be collected at home. Book a walk-in clinic appointment.

Yes, there is an option to create multiple patient profiles and post queries for each user individually.

NO, iHakeem is for primary care only and it is designed to handle non-emergency(primary) medical conditions. You should not use iHakeem if you are experiencing a medical or mental health emergency, instead please call an ambulance or head to the nearest hospital (In case of a life-threatening emergency please call an ambulance or head to the nearest hospital)

We need your mobile number and email to ensure that you can be immediately informed when your doctor responds, deliver your medications and schedule your tests. We need your personal details such as age, gender, height, weight etc. purely for medical usage by the doctor, so as to prescribe the most appropriate medicines and tests. We will never share your information with anyone else.

You can have your prescription sent to your preferred pharmacy where you can pick it up, or we can deliver your medication to you.

Yes. Patients must cancel a scheduled visit at least 24 hours in advance of the session in order to receive a full refund. If the session is not cancelled before that time, the patient will be responsible for a missed session fee. (We need to discuss this point)

Your personal information is safe and secure at iHakeem as we maintain a variety of procedures to protect your personal information by using the latest encryption technologies to make sure that you and all of your information are protected.

We will never share your info with anyone without your consent